Terms and Conditions for
Online-Payments
The Terms and Conditions contained herein shall apply to
any person (“User”) using the services of Vikrant Group of Institutions for
making payments through an online payment gateway service (“Service”) offered
by Vikrant Group of Institutions in association with concern Bank and Tech Process
(“Payment Service Providers”) through Vikrant Group of Institutions ’s website
i.e. Each User is therefore deemed to have read and accepted these Terms and
Conditions.
A. Privacy Policy
Vikrant Group of Institutions respects and protects the
privacy of the individuals that access the information and use the services
provided through them. Individually identifiable information about the User is
not willfully disclosed to any third party without first receiving the User's
permission, as covered in this Privacy Policy.
This Privacy Policy describes Vikrant Group of Institutions’s treatment of personally identifiable
information that Vikrant Group of Institutions collects when the User is on the
Vikrant Group of Institutions’s website. Vikrant
Group of Institutions does not collect any unique information about the User
(such as User's name, email address, age, gender etc.) except when you
specifically and knowingly provide such information on the Website. Like any
business interested in offering the highest quality of service to clients, Vikrant
Group of Institutions may, from time to time, send email to the User and other
communication to tell the User about the various services, features,
functionality and content offered by Vikrant Group of Institutions website or
seek voluntary information from The User.
Please be aware, however, that Vikrant Group of
Institutions will release specific personal information about the User if
required to do so in the following circumstances:
a)
In order to comply with any valid legal process such as a search warrant,
statute, or court order, or available at time of opening the tender
b)
If any of User’s actions on our website violate the Terms of Service or any
of our guidelines for specific services, or
c)
To protect or defend Vikrant Group of Institutions ’s legal rights or
property, the Vikrant Group of Institutions ’s site, or the Users of the site
or;
d)
To investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the security,
integrity of Vikrant Group of Institutions’s
website/offerings.
B. General Terms and Conditions for E-Payment
1.
Once a User has accepted these Terms and Conditions, he/ she may register
on Vikrant Group of Institutions’s site and avail the
Services.
2.
Vikrant Group of Institutions's rights,
obligations, undertakings shall be subject to the laws in force in India, as
well as any directives/procedures of Government of India, and nothing contained
in these Terms and Conditions shall be in derogation of Vikrant Group of
Institutions 's right to comply with any law enforcement agencies request or
requirements relating to any User’s use of the website or information provided
to or gathered by Vikrant Group of Institutions with respect to such use. Each
User accepts and agrees that the provision of details of his/ her use of the Website
to regulators or police or to any other third party in order to resolve
disputes or complaints which relate to the Website shall be at the absolute
discretion of Vikrant Group of Institutions.
3.
If any part of these Terms and Conditions are determined to be invalid or
unenforceable pursuant to applicable law including, but not limited to, the
warranty disclaimers and liability limitations set forth herein, then the
invalid or unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original
provision and the remainder of these Terms and Conditions shall continue in
effect.
4.
These Terms and Conditions constitute the entire agreement between the User
and Vikrant Group of Institutions. These Terms and Conditions supersede all
prior or contemporaneous communications and proposals, whether electronic,
oral, or written, between the User and Vikrant Group of Institutions. A printed
version of these Terms and Conditions and of any notice given in electronic
form shall be admissible in judicial or administrative proceedings based upon
or relating to these Terms and Conditions to the same extent and subject to the
same conditions as other business documents and records originally generated and
maintained in printed form.
5.
The entries in the books of Vikrant Group of Institutions and/or the
Payment Service Providers kept in the ordinary course of business of Vikrant
Group of Institutions and/or the Payment Service Providers with regard to
transactions covered under these Terms and Conditions and matters therein
appearing shall be binding on the User and shall be conclusive proof of the
genuineness and accuracy of the transaction.
6.
Refund for Charge Back Transaction: In the event there is any claim for/ of
charge back by the User for any reason whatsoever, such User shall immediately
approach Vikrant Group of Institutions with his/ her claim details and claim
refund from Vikrant Group of Institutions alone. Such refund (if any) shall be
affected only by Vikrant Group of Institutions via payment gateway or by means
of a demand draft or such other means as Vikrant Group of Institutions deems
appropriate. No claims for refund/ charge back shall be made by any User to the
Payment Service Provider(s) and in the event such claim is made it shall not be
entertained.
7.
In these Terms and Conditions, the term “Charge Back” shall mean, approved
and settled credit card or net banking purchase transaction(s) which are at any
time refused, debited or charged back to merchant account (and shall also
include similar debits to Payment Service Provider's accounts, if any) by the
acquiring bank or credit card company for any reason whatsoever, together with
the bank fees, penalties and other charges incidental thereto.
8.
Refund for fraudulent/duplicate transaction(s): The User shall directly
contact Vikrant Group of Institutions for any fraudulent transaction(s) on
account of misuse of Card/ Bank details by a fraudulent individual/party and
such issues shall be suitably addressed by Vikrant Group of Institutions alone
in line with their policies and rules.
9.
Server Slow Down/Session Timeout: In case the Website or Payment Service
Provider’s webpage, that is linked to the Website, is experiencing any server
related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User
shall, before initiating the second payment,, check whether his/her Bank
Account has been debited or not and accordingly resort to one of the following
options:
i.
In case the Bank Account appears to be debited, ensure that he/ she does
not make the payment twice and immediately thereafter contact Vikrant Group of
Institutions via e-mail or any other mode of contact as provided by Vikrant
Group of Institutions to confirm payment.
ii.
In case the Bank Account is not debited, the User may initiate a fresh
transaction to make payment. However, the User agrees that under no
circumstances the Payment Gateway Service Provider shall be held responsible
for such fraudulent/duplicate transactions and hence no claims should be raised
to Payment Gateway Service Provider No communication received by the Payment
Service Provider(s) in this regard shall be entertained by the Payment Service
Provider(s).
C. Limitation of Liability
1.
Vikrant Group of Institutions has made this Service available to the User
as a matter of convenience. Vikrant Group of Institutions expressly disclaims
any claim or liability arising out of the provision of this Service. The User
agrees and acknowledges that he/ she shall be solely responsible for his/ her
conduct and that Vikrant Group of Institutions reserves the right to terminate
the rights to use of the Service immediately without giving any prior notice
thereof.
2.
Vikrant Group of Institutions and/or
the Payment Service Providers shall not be liable for any inaccuracy, error or
delay in, or omission of
(a) any data, information or message,
or
(b) the transmission or delivery of any
such data, information or message; or
(c) any loss or damage arising from or
occasioned by any such inaccuracy, error, delay or omission, non-performance or
interruption in any such data, information or message.
Under no circumstances shall the Vikrant
Group of Institutions and/or the Payment Service Providers, its employees,
directors, and its third party agents involved in processing, delivering or
managing the Services, be liable for any direct, indirect, incidental, special
or consequential damages, or any damages whatsoever, including punitive or
exemplary arising out of or in any way connected with the provision of or any
inadequacy or deficiency in the provision of the Services or resulting from
unauthorized access or alteration of transmissions of data or arising from
suspension or termination of the Services.
3.
Vikrant Group of Institutions and the Payment Service Provider(s) assume no
liability whatsoever for any monetary or other damage suffered by the User on
account of:
i)
the delay, failure, interruption, or corruption of any data or other
information transmitted in connection with use of the Payment Gateway or
Services in connection thereto; and/ or
ii)
Any interruption or errors in the operation of the Payment Gateway.
4.
The User shall indemnify and hold harmless the Payment Service Provider(s)
and Vikrant Group of Institutions and their respective officers, directors,
agents, and employees, from any claim or demand, or actions arising out of or
in connection with the utilization of the Services. The User agrees that Vikrant
Group of Institutions or any of its employees will not be held liable by the
User for any loss or damages arising from your use of, or reliance upon the
information contained on the Website, or any failure to comply with these Terms
and Conditions where such failure is due to circumstance beyond Vikrant Group
of Institutions’s reasonable control.
D. Miscellaneous Conditions:
1.
any waiver of any rights available to Vikrant Group of Institutions under
these Terms and Conditions shall not mean that those rights are automatically
waived.
2.
The User agrees, understands and confirms that his/ her personal data
including without limitation details relating to debit card/ credit card
transmitted over the Internet may be susceptible to misuse, hacking, theft and/
or fraud and that Vikrant Group of Institutions or the Payment Service
Provider(s) have no control over such matters.
3.
Although all reasonable care has been taken towards guarding against
unauthorized use of any information transmitted by the User, Vikrant Group of
Institutions does not represent or guarantee that the use of the Services
provided by/ through it will not result in theft and/or unauthorized use of
data over the Internet.
4.
Vikrant Group of Institutions , the Payment Service Provider(s) and its
affiliates and associates shall not be liable, at any time, for any failure of
performance, error, omission, interruption, deletion, defect, delay in
operation or transmission, computer virus, communications line failure, theft
or destruction or unauthorized access to, alteration of, or use of information
contained on the Website.
5.
The User may be required to create his/ her own User ID and Password in
order to register and/ or use the Services provided by Vikrant Group of
Institutions on the Website. By accepting these Terms and Conditions the User
aggress that his/ her User ID and Password are very important pieces of
information and it shall be the User’s own responsibility to keep them secure
and confidential. In furtherance hereof, the User agrees to;
i)
Choose a new password, whenever required for security reasons.
ii)
Keep his/ her User ID & Password strictly confidential.
iii)
Be responsible for any transactions made by User under such User ID and
Password. The User is hereby informed that Vikrant Group of Institutions will
never ask the User for the User’s password in an unsolicited phone call or in
an unsolicited email. The User is hereby required to sign out of his/ her Vikrant
Group of Institutions account on the Website and close the web browser window
when the transaction(s) have been completed. This is to ensure that others
cannot access the User’s personal information and correspondence when the User
happens to share a computer with someone else or is using a computer in a
public place like a library or Internet café.
E. Debit/Credit Card, Bank Account Details 1. The User
agrees that the debit/credit card details provided by him/ her for use of the
aforesaid Service(s) must be correct and accurate and that the User shall not
use a debit/ credit card, that is not lawfully owned by him/ her or the use of
which is not authorized by the lawful owner thereof. The User further agrees
and undertakes to provide correct and valid debit/credit card details. 2. The
User may make his/ her payment (Tender Fee/Earnest Money deposit) to Vikrant
Group of Institutions by using a debit/credit card or through online banking
account. The User warrants, agrees and confirms that when he/ she initiates a
payment transaction and/or issues an online payment instruction and provides
his/ her card / bank details:
i)
The User is fully and lawfully entitled to use such credit / debit card,
bank account for such transactions;
ii)
The User is responsible to ensure that the card/ bank account details
provided by him/ her are accurate;
iii)
The User is authorizing debit of the nominated card/ bank account for the
payment of Tender Fee and Earnest Money Deposit
iv)
The User is responsible to ensure sufficient credit is available on the
nominated card/ bank account at the time of making the payment to permit the
payment of the dues payable or the bill(s) selected by the User inclusive of
the applicable Fee.
F. Personal Information
1.
The User agrees that, to the extent required or permitted by law, Vikrant
Group of Institutions and/ or the Payment Service Provider(s) may also collect,
use and disclose personal information in connection with security related or
law enforcement investigations or in the course of cooperating with authorities
or complying with legal requirements.
2.
The User agrees that any communication sent by the User vide e-mail, shall
imply release of information therein/ therewith to Vikrant Group of Institutions.
The User agrees to be contacted via e-mail on such mails initiated by him/ her.
3.
In addition to the information already in the possession of Vikrant Group
of Institutions and/ or the Payment Service Provider(s), Vikrant Group of
Institutions may have collected similar information from the User in the past.
By entering the Website the User consents to the terms of Vikrant Group of Institutions’s information privacy policy and to our
continued use of previously collected information. By submitting the User’s
personal information to us, the User will be treated as having given his/her
permission for the processing of the User’s personal data as set out herein.
4.
The User acknowledges and agrees that his/ her information will be managed
in accordance with the laws for the time in force.
G. Payment Gateway Disclaimer
The Service is provided in order to facilitate payment of
Vikrant Group of Institutions online. Vikrant Group of Institutions or the
Payment Service Provider(s) do not make any representation of any kind, express
or implied, as to the operation of the Payment Gateway other than what is
specified in the Website for this purpose. By accepting/ agreeing to these
Terms and Conditions, the User expressly agrees that his/ her use of the aforesaid
online payment Service is entirely at own risk and responsibility of the us.